This page covers how to reach the team behind this Novibet guide — not Novibet's own customer support desk. If your question is about an actual bet, deposit, withdrawal, bonus, or account issue, that always needs to go through Novibet's own official support channels, since we don't have access to player accounts, balances, or transaction records. What we can help with is anything to do with this site itself: a page that seems out of date, a broken link, a factual correction, or a general question about how we cover Novibet for Irish players.
Use this page for content corrections, broken links and feedback about this Novibet guide.
Passwords, card numbers and verification documents should never be sent to a general guide inbox.
Only Novibet can access a player account, process a payment query or handle verification.
Email Support
The quickest way to reach us is by email at [email protected]. We read every message that comes in and aim to reply within a few business days. We don't currently publish a phone number or a physical office address for this site, and email remains the most reliable way to get a considered answer rather than a rushed one.
Before You Write to Us
A quick message gets a quicker, more useful reply. If you're flagging an issue with a specific page, let us know which page it's on and what looks wrong — a broken link, an outdated figure, or something that doesn't match Novibet's current official terms. If you're asking a general question, a sentence or two on what you were trying to find is usually enough for us to point you in the right direction. Please don't send us account passwords, card numbers, ID documents, or other sensitive details in an email — none of that is something we need, and it isn't something we're equipped to handle securely on Novibet's behalf.
A clear link plus the detail you noticed helps us assess a correction without unnecessary back and forth.
Common Topics We Can and Can't Help With
We can help with questions about how this guide is put together, corrections to something we've published, general information about Novibet's sportsbook and casino product as covered on this site, and pointers toward the right official page for a given topic. We can't help with login problems, deposit or withdrawal delays, bonus crediting issues, or KYC verification — those all need to go directly through Novibet's own support team via their official site, since only they can see your account. If you're finding it difficult to control your gambling, or you want to set limits or self-exclude, our responsible gambling page explains the general options available and where to find independent support in Ireland.
Privacy of Your Message
Any information you send us when you get in touch is handled in line with our privacy policy. In short: we use it only to respond to you, we don't sell it on, and we don't share it with Novibet or anyone else for marketing purposes. If your query specifically concerns how we handle your personal data, mention that in your message and we'll treat it as a privacy request rather than a general enquiry.
If You Need Novibet's Own Support
Because this site is a guide rather than the operator itself, the fastest route for anything account-related is always Novibet's own official support, reachable once you're logged into your account or through the contact details published on Novibet's official site. Their team is the only one able to check your specific balance, verify documents, or investigate a delayed payment. Keeping a short record of your own correspondence — dates, reference numbers, and screenshots where relevant — tends to make that process go more smoothly if a query needs to be escalated further.
Use the operator’s official contact channels for deposits, bonuses, verification, withdrawals and login support.